Account and payment support
Include the email used for your account and a short description. Never send card numbers or passwords.
CONTACT
Contact GAIMEN JAPAN
Questions about your account, payment or study content? We’re here to help.
Email supportReport a question
If a question may be inaccurate or outdated, include its category, wording and the issue you noticed. We record the review and correction.
Response time
We normally reply within three business days. For official eligibility or test decisions, contact your prefectural police department.